Ill. on p. [3] of cover.

Includes bibliographical references (p. 205-212) and index.

Introduction and a pop quiz -- Administrative ethics : ideas, sources, and development -- Refining the sense of duty : responsibilities of public administrators and the issue of agency -- Reinforcing and enlarging duty : philosophical bases of ethical behavior and the ethics triangle -- Codifying duty and ethical perspectives : codes of ethics -- Undermining duty : challenges to the ethical behavior of public administrators -- Deciding how to meet obligations and act responsibly : ethical analysis and problem solving -- Acting on duty in the face of uncertainty and risk : responsible whistleblowing -- Elevating ethical behavior in the organization -- Mandating duty : external measures to promote ethics -- Conclusion : the duties of public administrators.