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Intercultural business communication / Lillian H. Chaney, The University of Memphis, Jeanette S. Martin, The University of Mississippi.

By: Contributor(s): Material type: TextTextPublisher: Boston : Pearson, [2014]Edition: Sixth EditionDescription: xiv, 306 pages : illustrations ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780132971270 (alk. paper)
  • 0132971275 (alk. paper)
Subject(s): DDC classification:
  • 395.5/2 23
LOC classification:
  • HF5389 .C47 2014
Contents:
Foreword -- Preface -- About the authors -- The nature of intercultural communication -- Universal systems -- Contrasting cultural values -- Cultural shock -- Language -- Oral and nonverbal communication patterns -- Written communication patterns -- Global etiquette -- Business and social customs -- Intercultural negotiation process -- Intercultural negotiation components -- Laws affecting international business and travel -- Appendix a: glossary -- Appendix b: answers to exercises -- Index.
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Holdings
Item type Current library Call number Status Barcode
L L Maasai Mara University Library -Main Campus HF5389.C47 2014 (Browse shelf(Opens below)) Available 17028521
L L Maasai Mara University Library -Main Campus HF5389.C47 2014 (Browse shelf(Opens below)) Available

Includes bibliographical references and index.

Foreword -- Preface -- About the authors -- The nature of intercultural communication -- Universal systems -- Contrasting cultural values -- Cultural shock -- Language -- Oral and nonverbal communication patterns -- Written communication patterns -- Global etiquette -- Business and social customs -- Intercultural negotiation process -- Intercultural negotiation components -- Laws affecting international business and travel -- Appendix a: glossary -- Appendix b: answers to exercises -- Index.

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