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Service Quality: Multidisciplinary and Multinational Perspectives /

Brown Stephen W.

Service Quality: Multidisciplinary and Multinational Perspectives / Stephen W Brown...[et al] - USA : Lexington Books, 1991. - xv, 350 p. :

includes index includes index

ISBN: 0669211524

Subjects--Topical Terms:
_Service industries - Quality control

LC Class. No.: HD 9980.5 .S4253 1991

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Service Quality: Multidisciplinary and Multinational Perspectives /