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Quality without tears : the art of hassle-free management / Philip B. Crosby.

By: Material type: TextTextPublication details: New York : New American Library, 1985, c1984.Description: xiii, 205 p. ; 21 cmISBN:
  • 0452256585 (pbk.) :
Subject(s): DDC classification:
  • 658.5/62 19
LOC classification:
  • TS156.6 .C764 1985
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Item type Current library Call number Status Barcode
L L Maasai Mara University Library -Main Campus TS156.6 .C764 1985 (Browse shelf(Opens below)) Available Donation

Reprint. Originally published: New York : McGraw-Hill, c1984.

"A Plume book."

Includes index.

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