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CRM : the foundation of contemporary marketing strategy / Roger J. Baran & Robert Galka.

By: Contributor(s): Material type: TextTextPublication details: New York, NY : Routledge, 2013.Description: ix, 393 p. : ill. ; 26 cmISBN:
  • 9780415896566
Subject(s): DDC classification:
  • 658.8/02 23
LOC classification:
  • HF5415.55 .B35 2013
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Item type Current library Call number Status Barcode
L L Maasai Mara University Library -Main Campus HF5415.55.B35 2013 (Browse shelf(Opens below)) Available 17025546

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HF5415.525 .P37 2006 Predicting market success : HF5415.53.C72 2006 New products management / HF54155.32 .S52 2007 Customer behaviour : HF5415.55.B35 2013 CRM : HF5415.55.B76 1999 Strategic customer care/ HF5415.55 .G67 1998 Relationship marketing : HF5415.55.T74 2014 Build for Change/

Includes bibliographical references (p. [369]-383) and index.

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