TY  - BOOK
AU  - Egan, Gerald 
TI  - The Skilled Helper: A problem management and opportunity development approach to helping 
SN  - 9.780495127956
AV  - BF637 .C6E39 2007 
PY  - 2007///
CY  - United States
PB  - Thomson Brooks
KW  - communicating empathy
N1  - includes index
ER  -