Business communication :  process and product / 
Mary Ellen Guffey...[et al.]. 
 - 4th ed. 
 - Toronto  :  Nelson Education,  c2003. 
 - 464 p. :  col. ill. ;  27 cm. + 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>8780176503581 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business writing.<br/>English language--Business English.<br/>Business communication.
<br/><br/><label>LC Class. No.: </label>HF5718.3  / .G82 2003