Business communication :  Process and prduct / 
Mary Ellen Guffey 
 - Ontario :  Nelson Education/  2013 
 - 463 p. :  ill. ; 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780176503581 
<br/><br/><label>Subjects--Topical Terms: </label><br/>9780176503581
<br/><br/><label>LC Class. No.: </label>HF5718.3 .G82 2012