TY  - BOOK
AU  - Bolton,Robert
TI  - People skills: how to assert yourself, listen to others, and resolve conflicts 
SN  - 067162248X :
AV  - HM132 .B65 1986
PY  - 1986///
CY  - New York
PB  - Simon & Schuster
KW  - Interpersonal relations
KW  - Interpersonal communication
N1  - "A Touchstone book."; Includes bibliographical references (p. 280-295) and index
UR  - http://www.loc.gov/catdir/bios/simon051/86006737.html
UR  - http://www.loc.gov/catdir/description/simon031/86006737.html
UR  - http://www.loc.gov/catdir/enhancements/fy0631/86006737-t.html
ER  -