Business Communication :  Process and product / 
Guffey ,Mary Ellen 
 - 2nd Canadian ed. 
 - Ontario :  Nelson Thomson Learning,  2000. 
 - 578 p.:  ill.; 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0176154302 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business Communication
<br/><br/><label>LC Class. No.: </label>HF5718.3 .G82 2000