Bogan, Christopher E. Benchmarking for best practices : winning through innovative adaptation / Christopher E. Bogan, Michael J. English. - New York : McGraw-Hill, c1994. - x, 312 p. : ill. ; 25 cm. Includes bibliographical references (p. 299-304) and indexes. ISBN: 0070063753 (acidfree, recycled paper) : $24.95 LCCN: 94018076 Subjects--Topical Terms: Benchmarking (Management)Organizational effectiveness. LC Class. No.: HD62.15 / .B64 1994