Bogan, Christopher E.

Benchmarking for best practices : winning through innovative adaptation / Christopher E. Bogan, Michael J. English. - New York : McGraw-Hill, c1994. - x, 312 p. : ill. ; 25 cm.

Includes bibliographical references (p. 299-304) and indexes.

0070063753 (acidfree, recycled paper) : $24.95

94018076


Benchmarking (Management)
Organizational effectiveness.

HD62.15 / .B64 1994