Kotter, John P., <br/><br/>
The heart of change :  Real-life stories of how people change their organizations / 
John P. Kotter, 
 - Boston :  Harvard Business School Press,  2002. 
 - xiv, 190 p. ; 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>1578512549  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Heart
<br/><br/><label>LC Class. No.: </label>HD58.8 .K645 2002