TY  - BOOK
AU  - Kotter,John P.
AU  - Cohen,Dan S.
TI  - The heart of change: Real-life stories of how people change their organizations 
SN  - 1578512549 
AV  - HD58.8 .K645 2002 
PY  - 2002///
CY  - Boston
PB  - Harvard Business School Press
KW  - Heart
N1  - Includes index
ER  -