Ratings analysis : the theory and practice of audience research /
James G. Webster, Patricia F. Phalen, Lawrence W. Lichty.
- 3rd ed.
- Mahwah, N.J. : L. Erlbaum Associates, c2006.
- xviii, 317 p. : ill. ; 24 cm.
- LEA's communication series .
Includes bibliographical references (p. 287-301) and indexes.