Dobyns, Lloyd. Quality or else : the revolution in world business / Lloyd Dobyns and Clare Crawford-Mason. - Boston : Houghton Mifflin, 1991. - 309 p. : ill. ; 25 cm. Includes bibliographical references ISBN: 0395574390 : $21.95 LCCN: 91024378 Subjects--Topical Terms: Total quality management. LC Class. No.: HD62.15 / .D63 1991 Dewey Class. No.: 658.5