TY  - BOOK
AU  - Elliott, David C. 
AU  - Joanne H. Goss 
TI  - Grievance mediation: why and how it works
SN  - 0888041497
AV  - HD6972 .5 .E55 1994 
PY  - 1994///
CY  - Ontario
PB  - Canada Law Books
KW  - Grievance arbitration and mediation
N1  - Includes index
ER  -