TY  - BOOK
AU  - Thomas Andrew H.
AU  - Robert M. Steele
TI  - The virtual help desk: Strategic management center 
SN  - 185032204
AV  - HD9980.5   .T53   1996 
PY  - 1996///
CY  - New York
PB  - Thomson Computer Press
KW  - Strategic Management
N1  - Includes index
ER  -