TY - BOOK AU - Bone,Diane AU - Griggs,Rick TI - Quality at work: a personal guide to professional standards SN - 0931961726 AV - HF5549.5 .P35 B66 1989 PY - 1989/// CY - Los Altos, Calif. PB - Crisp Publications KW - Performance standards KW - Quality control N1 - Includes bibliographical references ER -