Essential interwiewing  
David R. Evans...[et al.]. 
 - 8th ed. 
 - Canada :  CengageLearning ,   2011 
 - xiii, 344p. 
<br/><br/> Includes index  
<br/><br/><label>ISBN: </label>0840034717 
<br/><br/><label>Subjects--Topical Terms: </label><br/>effective communication
<br/><br/><label>LC Class. No.: </label>BF637.15 .E87 2011