TY  - BOOK
AU  - Maina S. Mwituria
TI  - Communication skills: edition for university and college students 
SN  - 9966718836
AV  - P90.3 .M35 2014 
PY  - 2014///
CY  - Nairobi
PB  - Paperback
KW  - Communication styles
KW  - Active listening
N1  - Includes bibliography
ER  -