TY - BOOK AU - Kerber L. Ronald AU - Laseter Timothy M. AU - Russell Max TI - Strategic production creation: Deliver customer satisfaction from every level of your company SN - 9780071486552 AV - TS170 . K47 2007 PY - 2007/// CY - New York PB - Mc Graw Hill KW - Product creation leadership N1 - Includes index ER -