TY - BOOK AU - Kleindl Alan Brad AU - ^d20120809 04:43:14^okorir TI - Stategic electronic Marketing managing E-business SN - 032417893x AV - HF5415.1265.K44 2002 PY - 2002///, CY - Canada PB - Thomson, KW - _Telemarketing N1 - include index ER -