Building a Chain of Customers Linking Business Functions to Create the world Class Company /  
Schonberger Richard J.  
 - London :   Free Press,   1990.  
 - ix, 349 p. : 
<br/><br/> Includes index  
<br/><br/><label>ISBN: </label>29279917 
<br/><br/><label>Subjects--Topical Terms: </label><br/>_Organizational Effectiveness 
<br/><br/><label>LC Class. No.: </label>HD 58.9 .S36 1990