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Customer service : skills for success / Robert W. Lucas.

By: Material type: TextTextPublication details: Boston : McGraw-Hill, c2009.Edition: 4th edDescription: xx, 294 p. : ill. (some col.) ; 26 cmISBN:
  • 9780073545448 (alk. paper)
  • 0073545449 (alk. paper)
Subject(s): LOC classification:
  • HF5415.5 .L83 2009
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Item type Current library Call number Status Barcode
L L Maasai Mara University Library -Main Campus HF5415.5 .L83 2009 (Browse shelf(Opens below)) Available 17023328

Includes bibliographical references (p. 288) and index.

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