| 000 | 00604nam a22002057a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20211203030109.0 | ||
| 008 | 170213b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0130826650 | ||
| 040 |
_aMMU _cMMU _dMMU _beng |
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| 050 | 0 | 0 | _aHF5415.5.H2897 2000 |
| 100 | 1 | _aHarris, Elaine K. | |
| 245 | 1 | 0 |
_aCustomer service : _bA practical approach / _cElaine K. Harris. |
| 250 | _a2nd ed. | ||
| 260 |
_aUpper Saddle River, N.J. : _bPrentice Hall, _c2000. |
||
| 300 | _axii, 148 p. : | ||
| 500 | _aIncludes bibliographical references) and index. | ||
| 650 | 0 | _aCustomer | |
| 942 |
_2lcc _cLOAN LOAN |
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| 999 |
_c22683 _d22683 |
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