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Service operations Management/ improving service delivery: Robert Johnston.

By: Contributor(s): Material type: TextTextPublication details: England pearson Education 2005Edition: 3rd edDescription: xvi, 533 p. : illISBN:
  • 9781405847322
Subject(s): LOC classification:
  • HD 9980.5J647 2005
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Holdings
Item type Current library Call number Status Barcode
L L Maasai Mara University Library -Main Campus HD 9980.5.J647 2005 (Browse shelf(Opens below)) Available 20091658
SL SL Maasai Mara University Library -Main Campus HD9980.5.J647 2005 (Browse shelf(Opens below)) Available 20091657

Includes bibliography and index.

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