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Services Marketing : Intergrating customer focus across the firm/ Valarie A Zeithaml... [et al.].

Material type: Text

TextPublication details: Boston : McGraw-Hill, 2006. Edition: 4th edDescription: xxvii, 708 pISBN:

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Item type	Current library	Call number	Status	Barcode
SL	Maasai Mara University Library -Main Campus	HD9980.5 .Z45 2006 (Browse shelf(Opens below))	Available	201414045
L	Maasai Mara University Library -Main Campus	HD9980.5 .Z45 2006 (Browse shelf(Opens below))	Available	201414046

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Previous	HD9980.5 .R36H363 2002 Choices and challenges : Charting your career path/	HD9980.5 .S4253 1991 Service Quality: Multidisciplinary and Multinational Perspectives /	HD9980.5 .T53 1996 The virtual help desk :	HD9980.5 .Z45 2006 Services Marketing : Intergrating customer focus across the firm/	HD9980.5 .Z45 2006 Services Marketing : Intergrating customer focus across the firm/	HD9980.5Z45 2011 Final sale no refund no exchange	HD9981.5.T43 1988 Technology in services :	Next

Includes index

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