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Accelerating customer relationships : using CRM and relationship technologies / Ronald S. Swift.

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Material type: Text

TextPublication details: Upper Saddle River, NJ : Prentice Hall PTR, c2000.Description: xxi, 480 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Barcode
L	Maasai Mara University Library -Main Campus	HF5415.5 .S95 2001 (Browse shelf(Opens below))	Available	16018821

Includes bibliographical references (p. [432]-456) and index.

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